Help for families with butterfly disease. We are here for you.

We support you with care, health insurance and communication - comprehensibly, personally and quickly.

Our brand ambassador

„I am Clara (26 years old) and have been living with the rare skin disease Epidermolysis bullosa (EB).“

Clara Zielger is an inspiring Content Creator, Speaker and Author, who, with impressive candour, provides insights into her life with the rare skin disease epidermolysis bullosa gives.

With her strong voice, she stands up for Inclusion, Clarification and More visibility for people with disabilities in.

Despite major challenges she shows daily how much Joie de vivre, Courage and Strength in it.

As Brand ambassador Clara stands for Authenticity, Empowerment and real stories, that move and connect.

We know the situation -
and know what is important now.

Many years of experience with EB

We have been supporting families with butterfly disease for many years. This experience helps us to act quickly and safely.

Close to the families

We look after many families with a migration background.
Understanding, patience and closeness take centre stage for us.

Reliable contractual partner

We have been working as a contractual partner of health insurance companies for many years.
This ensures a safe and smooth supply.

Accompaniment without age limit

Our support does not end at the age of 18.
We also ensure security of supply beyond this.

Everyday life with butterfly disease is often challenging.

Families face many organisational and emotional tasks every day. Care, Recipes, Authorisations and Discussions with health insurance companies are part of everyday life.

It becomes particularly difficult when Language barriers make communication even more difficult. Many parents feel alone or not sufficiently understood.

This is exactly where we come in and relieve you of organisational tasks.

What families say about us

Butterfly family 1

„From the start, we and our child were treated with great Respect and a lot Attention treated. The Collaboration is very for us pleasant and trustworthy. With all questions and problems – whether with doctors or the health insurance – we feel at any time serious taken and supports.

Particularly important for us is the reliable SupplyWe've never been without the necessary products.

One situation in particular has stayed with us:
We were at risk of suddenly being left without supplies when we couldn't receive our products due to issues with the doctor and health insurance. Despite this difficult situation, the team immediately helped and continues to supply us.

Since then, we feel Sure and in good hands.

A very nice gesture for us is also that our child on special occasions and holidays small gifts is received. This means a lot to us and shows how Personally and hearty die Care is“

Butterfly family 2

„My child and I will always be met with great Respect and Friendliness covered. Contact is at any time pleasant, Helpful and understanding.

Especially in situations with doctors or health insurance providers, I can rely on that leave, to get support in procuring the necessary materials. All products will reliable and Punctual delivered – which is very important for my son's daily care.

Particularly moving Experience I had right at the beginning of our collaboration: Due to Problems in our practice, we have Recipes not forwarded for a long time, so we were suddenly left without important medical supplies.

After Mr Günther contacted, he already arrived on next day personally from Düsseldorf to Bielefeld, to the full care to ensure for my son. Additionally, he brought a small gift for my child and apologised – even though the situation wasn't his responsibility.

This Warmth and this Engagement have me greatly touches.

I have this today sense of security, that we are in good hands – regardless of the situation or our location. I know that everything possible will be done to ensure my Kind reliable To supply.“

This is how we support you.

1. you receive a prescription from your doctor.
2. you send us the prescription.
3. You will reliably receive the prescribed original product at your home.
4. We will take care of the organisation and billing with the health insurance provider.

We do not recommend any products

We do not interfere with therapies

We coordinate the communication

This disease does not only affect one child.

It affects entire families.
We know how much energy, time and organisation everyday life requires.
And that's exactly why we're here.